The Philia Difference
A Perfect Match
No detail is overlooked as we care for your loved one.
A Higher Level of Service
- Weekly in-home visits by a Care Coordinator who provides on-site caregiver orientation, training, and mentoring.
- RN care management visits every month with reports to family.
- Activity basket sent to home to facilitate mental stimulation and social engagement.
- An ideal solution for busy or remote families or clients with advanced needs.
With the Same Philia Quality
- Philia is the leader in high quality home care.
- From nurse oversight to an assigned Care Specialist, you are in good hands!
- We constantly monitor your care and adjust as needed.
- Philia's quality is assessed monthly by an independent quality monitoring organization.
- Philia has been awarded the Best of Home Care Provider and Eanmployer.
Concierge Service brings families peace of mind to know Philia is there providing oversight for your loved one.
Philia's Care Process
Nurse Assessment
A Registered Nurse provides a complimentary in-home client assessment and home safety inspection
- A care plan is created and tailored to the unique needs of each client.
- Home safety improvements are recommended.
- The client's fall and hospital admission risks are assessed. Mitigation actions are recommended.
Assigned Care Specialist
You will be assigned a Care Specialist to coordinate care. This person will get to know you and your care needs and will ensure we are meeting or exceeding your expectations.
Matching
Using our proprietary matching system, Philia's Care Specialist selects the Care Team based on skills, personality and other requirements.Complimentary In-Home Registered Nurse Assessments
Periodic Check-ins
Periodic Check-ins are done starting the first day after care begins and no less than every 30 days to monitor our care quality.
Care Quality Optimization
The Care Specialist may identify training needs or switch out the Care Team Member as needed to optimize care quality.
Care Team Development Program
Our Care Team Members have professional development plans that identify their career growth aspirations and areas that need improvement. Our training program facilitates their development and speciality training is provided to help them with the specific needs of their clients.
Philia's care plan is designed for the unique needs and wants of our clients. We constantly monitor and recalibrate our care service to ensure we provide only the highest quality of care. This is how we have become Washington DC's most trusted care provider.
